Digital Planner > Privacy Policy
This Privacy Policy explains how Alina Shpak, operating as Individual Entrepreneur Alina Shpak in Ukraine (“Company”, “we”, “us”, or “our”), collects, uses, discloses, stores, and protects information in connection with Digital Planner & Calendar Pro (the “App”), our website, support communications, and related services.
Publisher shown in App Store Connect: Alina Shpak. Website: https://www.digitalplanner.biz. Support and privacy email: digitalplanner.pro1@gmail.com.
This document is intended for publication after legal review. It should be reviewed by a qualified lawyer before use, especially because privacy laws and platform requirements may vary by country and may change over time.
1. Scope of This Privacy Policy
This Privacy Policy applies to the App available for iOS and iPadOS and to related support and website interactions. At this time, the App does not provide a separate web application and does not require users to create an account with us.
The App is a digital planning, note-taking, handwriting, calendar, document, and collaboration tool. Some features rely on permissions granted by the user, such as access to calendars, contacts, photos, notifications, and tracking permission through Apple App Tracking Transparency (ATT).
The App may integrate third-party technologies and services, including Apple iCloud and CloudKit, Google Calendar APIs, RevenueCat, Firebase Analytics, Firebase Crashlytics, AppsFlyer, Amplitude, Facebook App Events, Google Ads integrations, and HubSpot.
2. Data Controller and Contact Information
For purposes of applicable privacy laws, the data controller or responsible party for personal information processed by us is:
• Individual Entrepreneur Alina Shpak, Ukraine
• App Store publisher name: Alina Shpak
• Website: https://www.digitalplanner.biz
• Support and privacy email: digitalplanner.pro1@gmail.com
For any privacy-related request, please contact us at digitalplanner.pro1@gmail.com and include enough information for us to understand and process your request. We may need to verify your request before responding.
3. Summary of Data Categories
The categories below summarize the types of information that may be processed depending on how you use the App, which permissions you grant, and which features are enabled.
Contact Info
Examples: Email address submitted through support forms or future email signup
Purpose: Support, replies, possible email communications with consent
Stored / Processed By: HubSpot, email provider, Company
Contacts
Examples: Birthday dates imported from user contacts with permission
Purpose: Import birthdays into planner
Stored / Processed By: Device / Apple services; not sold by us
Calendar Data
Examples: Apple Calendar and Google Calendar events selected or synchronized by user
Purpose: Display, create, edit, or sync events
Stored / Processed By: Apple Calendar, Google APIs, user device
User Content
Examples: Planner entries, notes, handwriting, stickers, images, PDFs, templates, documents
Purpose: Core app functionality, backup, sync, collaboration
Stored / Processed By: Device, iCloud, CloudKit
Photos / Media
Examples: Images selected from photo library or camera
Purpose: Insert into planners, notes, documents
Stored / Processed By: Device, iCloud/CloudKit if synced
Purchases
Examples: Subscription status, product IDs, transaction data, entitlement status
Purpose: Premium access, restore purchases, subscription support
Stored / Processed By: Apple, RevenueCat
Identifiers
Examples: Device identifiers, app instance IDs, vendor/ad identifiers where permitted
Purpose: Analytics, attribution, remarketing, fraud prevention, diagnostics
Stored / Processed By: Firebase, AppsFlyer, Meta/Facebook, Amplitude, Google
Usage Data
Examples: Feature usage, sessions, product interaction, events
Purpose: Product analytics, improvements, marketing measurement
Stored / Processed By: Firebase, Amplitude, Facebook App Events, AppsFlyer
Diagnostics
Examples: Crash logs, performance data, device/app information
Purpose: Bug fixing, stability, performance
Stored / Processed By: Firebase Crashlytics, Company
Support Data
Examples: Messages, attachments or information sent to support
Purpose: Customer support, troubleshooting
Stored / Processed By: HubSpot, email provider, Company
4. Information You Provide Directly
Support requests. If you contact us through the App, website, email, or a support form, we may process your email address, your message, screenshots, device or app information that you choose to share, and any other information included in your request. We use this information to respond to you, investigate issues, improve support quality, and maintain records of support interactions.
Future email communications. We currently use HubSpot for support. We may later use HubSpot or another service for email newsletters, onboarding emails, product updates, educational content, promotional messages, or similar communications. If we collect your email for marketing purposes, we will do so with appropriate notice and consent where required by law. You will be able to unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.
Feedback, ratings, and reviews. If you provide feedback, submit an App Store review, or respond to surveys, we may use that feedback to improve the App and customer experience. Public App Store reviews are processed by Apple under Apple’s own terms and privacy practices.
5. User Content, Planner Data, and Documents
The App is designed to allow users to create and manage digital planners, tasks, notes, calendar-related information, handwriting, drawings, stickers, templates, imported files, exported PDFs, and other documents (collectively, “User Content”).
Most User Content is stored locally on the user’s device and/or in the user’s Apple iCloud account through CloudKit or iCloud-based functionality when sync, backup, or sharing features are enabled. We generally do not maintain separate copies of user-created planner content on our own servers.
Because User Content is primarily stored in your device and/or iCloud account, we usually cannot access, modify, export, or delete your planner content for you. You can delete content from within the App, from your device, from iCloud settings, or from your Apple account where applicable. If you share content with collaborators, those collaborators may retain access until sharing permissions are revoked or the shared content is deleted according to Apple CloudKit behavior.
You are responsible for your User Content, including the legality, accuracy, sensitivity, and backup of the information you enter into the App. You should avoid storing information in the App that you are not comfortable syncing to iCloud or sharing with collaborators when collaboration features are used.
6. iCloud, CloudKit, Backup, Sync, and Sharing
The App uses Apple iCloud and CloudKit to provide synchronization, backup, cross-device access, and collaboration features. When enabled, your planners, notes, documents, templates, settings, and related User Content may be stored in or synchronized through your Apple iCloud account.
CloudKit Sharing. If you use collaboration or document sharing features, selected User Content may be shared with people you invite using Apple CloudKit Sharing. Shared participants may be able to view, edit, or otherwise interact with the shared content depending on the permissions and features available in the App and Apple’s services.
Apple controls the infrastructure for iCloud, CloudKit, and CloudKit Sharing. Your use of those services is also subject to Apple’s terms and privacy policies. We are not responsible for Apple’s handling of data in iCloud or CloudKit, nor for a collaborator’s use, copying, screenshotting, exporting, or further sharing of content after you grant access.
7. Calendar Integrations
Apple Calendar. With your permission, the App may access Apple Calendar through Apple calendar APIs to display, create, edit, synchronize, or manage calendar events. The App only accesses calendar data after you grant permission through the operating system.
Google Calendar. If you connect Google Calendar, the App may use Google Sign-In, Google APIs, and related authentication services to access your Google Calendar data for the purpose of displaying, creating, editing, synchronizing, or managing calendar events in the App. Your use of Google Calendar integration is subject to Google’s terms and privacy practices.
We use calendar data to provide calendar-related features requested by you. We do not sell your calendar content. You can revoke calendar permissions through device settings, Google account settings, or App settings where available.
8. Contacts and Birthday Import
If you grant Contacts permission, the App may access your contacts for the limited purpose of importing birthdays into your planner or calendar-related views. We do not use your contacts to contact other people, build social graphs, or sell contact lists.
You may revoke Contacts access at any time through iOS or iPadOS settings. If you revoke permission, related features may stop working or may not be able to update imported birthday information.
9. Photos, Camera, Files, Import, and Export
The App may ask for access to photos or camera features when you choose to add images to planners, notes, stickers, templates, PDFs, or other documents. We access photos selected by you for app functionality. We do not scan your entire photo library for advertising purposes.
The App may allow users to import or export PDFs, images, backups, templates, planner files, and other documents. Files you import may become part of your User Content and may be stored locally or in iCloud/CloudKit depending on your settings. Files you export are controlled by you after export.
You confirmed that the App currently does not access third-party file storage providers such as Dropbox through direct integration. If this changes, this Privacy Policy should be updated before release.
10. Subscriptions, Purchases, and RevenueCat
The App offers premium features through Apple In-App Purchases and auto-renewable subscriptions. Apple processes payments, billing, refunds, and payment credentials under Apple’s terms and privacy practices. We do not receive your full payment card details.
We use RevenueCat to manage subscription entitlements, verify subscription status, restore purchases, provide access to paid features, prevent subscription-related errors, and analyze subscription performance. RevenueCat may process app user identifiers, product identifiers, transaction-related data, subscription status, purchase dates, renewal status, and device or app information necessary to provide these services.
If customer attributes are later sent to RevenueCat, such as email or custom user identifiers, the Privacy Policy and App Store privacy disclosures should be reviewed and updated accordingly.
11. Analytics and Product Improvement
We use analytics tools to understand how the App is used, identify popular features, improve onboarding, measure product performance, identify usability problems, and make product decisions. These tools may collect usage events, sessions, app version, device model, operating system, language, approximate region, feature interactions, and identifiers such as app instance IDs or device-related identifiers.
Analytics providers used or integrated in the App may include Firebase Analytics, Amplitude, Facebook App Events, and related measurement technologies. Analytics data may be aggregated, pseudonymized, or associated with device/app identifiers depending on the provider, SDK configuration, permissions, and platform rules.
We do not use analytics to view the contents of your private planner pages, handwriting, notes, or documents unless you intentionally send such information to us through support. However, analytics may record that certain features were opened, clicked, completed, skipped, or used.
12. Advertising, Attribution, Remarketing, and App Tracking Transparency
The App may use advertising attribution and marketing measurement technologies to understand which advertising campaigns led to installs, subscriptions, or other events, to measure marketing performance, and to support remarketing or similar advertising features.
Providers used for attribution, advertising measurement, or remarketing may include AppsFlyer, Google Ads integrations through Firebase/Google Analytics, Facebook App Events / Meta technologies, and related SDKs.
Where required by Apple, the App requests permission through App Tracking Transparency (ATT) before accessing the Identifier for Advertisers (IDFA) or engaging in tracking as defined by Apple. If you allow tracking, advertising identifiers and related data may be used for attribution, remarketing, conversion measurement, campaign optimization, and advertising analytics. If you decline tracking, some measurement and personalized advertising functions may be limited.
You can change tracking permissions at any time in iOS or iPadOS settings. You may also be able to manage advertising preferences through Apple, Google, Meta/Facebook, or other provider settings.
13. Crash Reporting and Diagnostics
We use Firebase Crashlytics to collect crash reports and diagnostic information when the App experiences errors or performance issues. Crash data may include device model, operating system version, app version, stack traces, crash timestamps, technical identifiers, and related diagnostic information.
Crash and diagnostic information is used to identify bugs, improve stability, resolve performance issues, prioritize fixes, and maintain the App. We do not use crash reports to intentionally collect private planner content, although technical logs may occasionally include limited contextual information necessary to diagnose a problem.
14. Support, HubSpot, and Communications
We may use HubSpot to manage support requests, customer communications, support forms, email threads, issue tracking, and related communication history. Information processed in HubSpot may include your name if provided, email address, message content, screenshots or attachments you choose to send, support history, and technical details shared by you or generated by support forms.
At present, HubSpot is used for support. We may later use HubSpot for email marketing, onboarding emails, feature announcements, educational materials, or promotional communications. If we do so, we will provide appropriate notice and obtain consent where legally required. Marketing emails will include a way to unsubscribe.
Transactional or service-related emails, such as replies to support requests, important service notices, purchase-related support, or legal updates, may still be sent where permitted, even if you opt out of marketing communications.
15. Legal Bases for Processing Under GDPR
For users in the European Economic Area, United Kingdom, or other jurisdictions with similar laws, we process personal data only where we have a legal basis. Depending on the context, the legal bases may include:
• Performance of a contract: to provide the App, premium features, subscriptions, support, sync, and integrations requested by you.
• Consent: for optional permissions such as contacts, calendar access, photos, tracking through ATT, and marketing emails where required.
• Legitimate interests: to improve the App, prevent fraud, perform analytics, troubleshoot issues, protect security, and understand marketing performance, where those interests are not overridden by your rights.
• Legal obligations: to comply with applicable legal, tax, accounting, consumer protection, and platform obligations.
16. How We Share Information
We may share information with service providers and technology partners that help us operate, maintain, analyze, monetize, advertise, support, or improve the App. These providers process information on our behalf or as independent controllers depending on their role, terms, and applicable law.
Service providers and partners may include Apple, Google, Firebase, RevenueCat, AppsFlyer, Amplitude, Meta/Facebook, HubSpot, and email service providers. We may also share information when required by law, to protect rights and safety, to enforce our terms, in connection with a business transfer, or with your consent.
We do not sell your private planner documents, notes, handwriting, or calendars as standalone content. However, some privacy laws define “sale” or “sharing” broadly, and advertising or cross-context behavioral advertising technologies may be considered a sale or sharing of personal information in some jurisdictions. See the California section below for additional information.
17. Third-Party Services
The App may integrate or interact with the following third-party services. Their processing is governed by their own terms, privacy policies, SDK settings, platform rules, and your choices:
• Apple: App Store, In-App Purchases, iCloud, CloudKit, CloudKit Sharing, Apple Calendar, App Tracking Transparency, device permissions.
• Google: Google Calendar APIs, Google Sign-In, Google Analytics / Firebase Analytics, Google Ads integrations.
• Firebase: Firebase Analytics, Firebase Crashlytics, Firebase Core services.
• RevenueCat: subscription entitlement management, purchase verification, subscription analytics.
• AppsFlyer: attribution, install measurement, campaign measurement, marketing analytics.
• Amplitude: product analytics and feature usage measurement.
• Meta/Facebook: Facebook App Events and related advertising measurement technologies.
• HubSpot: customer support, support communications, and possible future marketing communications.
If a third-party service is removed, added, or materially reconfigured, this Privacy Policy and App Store privacy disclosures should be reviewed and updated before release.
18. International Data Transfers
We are based in Ukraine, and our service providers may process information in Ukraine, the United States, the European Economic Area, and other countries. These countries may have privacy laws that differ from those in your jurisdiction.
Where required, we rely on appropriate safeguards for international transfers, such as contractual protections, standard contractual clauses, provider data processing terms, adequacy decisions, or other lawful transfer mechanisms.
19. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the App, maintain subscriptions, respond to support requests, comply with legal obligations, prevent fraud, resolve disputes, enforce agreements, and improve the App.
User Content stored in iCloud/CloudKit is generally controlled by the user through their Apple account, device, iCloud settings, or App deletion/content deletion flows. We generally cannot delete this content on your behalf because it is stored in your personal Apple iCloud environment rather than on Company-controlled servers.
Support records in HubSpot or email systems may be retained for a reasonable period to manage customer support, maintain business records, analyze recurring issues, and comply with legal obligations. Analytics and diagnostic data may be retained according to the retention settings of the relevant provider.
20. Data Deletion and Privacy Requests
Because the App does not require a Company account and most User Content is stored locally and/or in your iCloud/CloudKit account, deleting an account with us is generally not applicable. You may delete planner content directly in the App, delete the App from your device, disable iCloud sync, or manage/delete related iCloud data through Apple settings where available.
If you contact us at digitalplanner.pro1@gmail.com, we can process requests related to personal information that we control or can reasonably access, such as support communications, email records, and certain provider-held data where we are able to identify the relevant record. We may not be able to delete data controlled by Apple, Google, Meta/Facebook, or other third parties, or data stored solely in your iCloud account.
If you request deletion, we may retain limited information where necessary for legal compliance, dispute resolution, fraud prevention, security, accounting, or legitimate business purposes permitted by law.
21. Your Choices and Controls
You can control many data practices through iOS/iPadOS settings, App settings, Apple account settings, Google account settings, and provider-specific preferences. Choices may include:
• Granting or revoking Contacts, Calendar, Photos, Notifications, and Tracking permissions.
• Disconnecting Google Calendar or revoking Google account access.
• Disabling iCloud sync or managing iCloud data in Apple settings.
• Unsubscribing from marketing emails when such emails are introduced.
• Managing subscriptions through Apple App Store settings.
• Requesting access, correction, or deletion of support-related data by contacting us.
22. GDPR / EEA / UK Privacy Rights
Subject to applicable law, users in the European Economic Area, United Kingdom, or similar jurisdictions may have the right to access personal data, correct inaccurate data, request deletion, restrict processing, object to processing, request portability, withdraw consent, and lodge a complaint with a supervisory authority.
Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal. Certain features may not work if required permissions or consents are withdrawn.
To exercise rights, contact us at digitalplanner.pro1@gmail.com. We may ask you to verify your identity and may be limited in our ability to respond if we cannot identify the relevant data or if the data is controlled by a third party such as Apple or Google.
23. California Privacy Notice
This section applies to California residents where the California Consumer Privacy Act and related laws apply. Depending on how you use the App, we may collect categories of personal information such as identifiers, commercial information, internet or electronic network activity information, geolocation at an approximate level if provided by analytics/attribution tools, user content, inferences, and support communications.
We may use these categories for purposes described in this Privacy Policy, including providing the App, subscriptions, analytics, diagnostics, support, advertising attribution, remarketing, security, and legal compliance.
We do not sell private planner documents or calendar contents. However, our use of AppsFlyer, Google Ads integrations, Facebook App Events, and similar technologies for advertising measurement or remarketing may be considered “sharing” for cross-context behavioral advertising under California law. You may limit tracking through Apple ATT settings and provider privacy controls.
C
alifornia residents may have rights to know, access, correct, delete, opt out of sale/sharing, limit use of sensitive personal information where applicable, and not be discriminated against for exercising privacy rights. To submit a request, contact digitalplanner.pro1@gmail.com.
24. Children’s Privacy
The App is not directed to children under the age at which parental consent is required by applicable law. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.
25. Security
We use reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for keeping your device, Apple ID, Google account, and shared document permissions secure. If you share documents with others, those collaborators may view or edit shared content according to the permissions granted.
26. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the App, third-party services, privacy practices, legal requirements, or business operations. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of the App after an update means you acknowledge the revised Privacy Policy.
27. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact us:
• Individual Entrepreneur Alina Shpak, Ukraine
• App Store publisher: Alina Shpak
• Website: https://www.digitalplanner.biz
• Support and privacy email: digitalplanner.pro1@gmail.com
Appendix A - Implementation Notes for Legal Review
This appendix is included for internal/legal review and may be removed before publication. The policy is based on the stated technical stack: RevenueCat, Firebase Analytics, Firebase Crashlytics, AppsFlyer, Amplitude, Facebook App Events, Google Ads / Google Analytics integration, ATT/IDFA, CloudKit/iCloud, CloudKit Sharing, Apple Calendar, Google Calendar, Contacts import, photo access, HubSpot support, and possible future HubSpot email marketing.
Before publication, legal counsel should verify whether the policy should include additional jurisdiction-specific disclosures, whether the future email marketing language is sufficient, whether any third-party provider requires naming as processor/controller, and whether App Store Connect App Privacy disclosures match the actual SDK configuration and runtime behavior.